Политика доставки
SHIPPING
- All the items listed in store will be made to order for customer, it will take us 2 business weeks of time to make any jewellery forcustomer.
- We use reputed logistics services such as FedEx, Malca-Amit, DHL & other well-known logistic service providers for shipping the product including insurance.
- For Express Shipping we charge 35 USD as an additional charge. Tracking details will be available after 24-48 hours of shipment. It takes normally 7-9 working days for product delivery.
- For Standard Shipping (free shipping) we use EMS India Post/USPS, which will take 22-25 days for delivery.
- If the delivery of shipment may be delayed by customs or severe weather conditions then Shwenit Jewels INC. will not be responsible for it, as we Shwenit Jewels INC. has no control over it.
- Please note that we cannot ship to PO boxes.
- Customers/Buyers are responsible for any customs and import taxes, duties, gst, vat whichever is applicable in their countries.
- If the buyer holds shipment from their side due to some reasons and after that, the shipping courier does not resume dispatch the parcel timely or may lose or damaged we're not responsible for that because we've already gone through the process and share tracking number so that buyer can track easily on daily basis. In this case, the receiver has to resolve this by contacting the shipping courier, whichever we use.
- If we track your jewellery is marked as the ship as per tracking number info. We will consider it has been successfully delivered to your address still, you will claim you not got your order you have to contact your local shipping company for clarification in that case we are not responsible for parcel lost or damage.