Exchange & Return,Refund [International]

1. RETURN AND REFUND

  • For return request, customer requires to login in an account.
  • Complete and submit the return order request form within 07 days from the date of order delivery. Once the return order request has been received and reviewed, the return instructions will be emailed to you. Please ship the package back according to the instructions provided. The shipping cost will be borne by the customer.
  • Once your returned item is received, our quality assurance department will review the returned item. Any items that show signs of wear or have been altered, resized (by a jeweller other than Shwenit Jewels Pvt.Ltd.), or damaged fall in rejection refund category. The customer will be informed for the final decision by e-mail.
  • If your return is approved,then refund will be processed within 6 - 7 business days from when we receive the return package. The customer will be informed for approval acceptance and refund by e-mail.
  • Only regular priced items may be refunded, unfortunately, sale items, customized orders and engraved jewellery itemscannot be refunded.
  • Shipping fees are non-refundable.

2. EXCHANGE

  • Currently, we do not accept any exchange request.

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Can I change my order and add other products or remove them?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

Where can I get some?

I cannot log in to My Account. What should I do?Can I choose a delivery date/time?What should I do if my order hasn’t been delivered yet?Why is the amount I paid different from the amount of my order?I lost my return label. How can I get a new one?LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

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EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

Where can I get some?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

I cannot log in to My Account. What should I do?

Can I choose a delivery date/time?What should I do if my order hasn’t been delivered yet?Why is the amount I paid different from the amount of my order?I lost my return label. How can I get a new one?LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

I cannot log in to My Account. What should I do?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

What should I do if my order hasn’t been delivered yet?

Why is the amount I paid different from the amount of my order?

I lost my return label. How can I get a new one?

LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods

What should I do if my order hasn’t been delivered yet?

Unfortunately we are unable to combine two orders in one shipment, as order details are processed automatically. As soon as the packages are shipped from our warehouse, you will receive a confirmation email for each order, with two separate Tracking Numbers and invoices.

What should I do if my order hasn’t been delivered yet?

Why is the amount I paid different from the amount of my order?

I lost my return label. How can I get a new one?

LA-USA STORE

There were many designers catering to the needs of the woman.

Our country is unique in terms of its culture, which made it even more important to understand what she was looking for, her psyche, her body and her comfort levels.

Loved By CustomersDarrel AustinDarrel Austintrend in 2022Explore CollectionWhat New?19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrival19 FEBRUARY, 22Clothes hot sale - big sales & new arrivalLet’s stay in our touch

Subscribe to newsletter. to get week promo

EmailTwitterFacebookPinterestInstagramYouTubeProductNew ArrivalAccessoriesShirts & TopsAll ShoesInformationAbout StoreContact UsFAQsBlogServicesPrivacy PolicyRefund PolicyShipping & ReturnTerm & Condition© 2022,demo lausa themevoltyPowered by ShopifyUSDPayment methods